Frequently Asked Questions

Are Werther’s Original sweets suitable for vegetarians?

Yes, the complete range of Werther’s Original confectionery is suitable for vegetarians.

Are Werther’s Original products free from nuts?

Although Werther’s Original products do not contain nuts and we take the utmost care during production, there is a risk of cross contamination in the factory so we cannot guarantee that they are absolutely nut free.

Are Werther’s Original products Kosher?

All Werther’s Original products sold in the United States are free of pork and alcohol products and by-products, however our products sold in the U.S. do not have the kosher seal at this time.

Are Werther's Original products Gluten-Free?

No. Although our products do meet the FDA requirements of testing at less than 20 ppm for gluten content, we have chosen not to label our products as “gluten-free” at this time. If you have a gluten allergy, we recommend that you speak to your physician before consuming our product.

Are Werther’s Original products GMO free?

All Werther’s Original candies produced in Germany are GMO free. Werther's Original Caramel Pocorn is partially produced with genetic engineering.

What’s the best way to store Werther’s Original candies?

All our candy is packaged in a way that provides the best protection from the environment. Always store it in a cool, dry place away from strong odors, once the packs are opened.

When was Werther's Original first created?

A long time ago in the small European village of Werther, candy-maker Gustav Nebel created his finest candy. He used the best ingredients - real butter, fresh cream, white and brown sugars, a pinch of salt and a lot of time - to create a treasure worthy of being wrapped in gold. Because they turned out especially well, they were named Werther's Original in honor of the little village. Crafting this smooth, creamy caramel became a family tradition handed down through generations. Today, people all around the world enjoy the unique taste of Werther's!

What gives Werther’s Original its rich taste?

All Werther's products are made with real butter and fresh cream to give our candy its indulgent and rich taste.

What are Werther's Original Hard Candies made of?

Werther's Hard Candies are made of the finest caramel and nothing else. We use real butter and fresh cream to make every piece something worthy of being wrapped in gold!

What gives Werther’s Original its rich taste?

All Werther's products are made with real butter and fresh cream to give our candy its indulgent and rich taste.

Does Werther's only make hard candies?

Although hard candies are where our story began, we also make indulgent soft caramels, long lasting chewy caramels, sugar free caramels, and rich and creamy caramel popcorn.

Where can I find the nutritional information for my favorite candies?

All nutritional information can be found on the back of our packages, as well as on our product pages on our website.

Where can I find the expiration date on the package?

The expiration date of a given product can be found on the back of our packages below the ingredients statement.

Where is your product manufactured?

Our products are made in Germany and in the United States with the highest quality ingredients.

Can I bake or cook using Werther's caramels?

Absolutely! Werther's Original Soft Caramels are ideal for baking. Just melt on medium low heat, add a little milk or cream until the consistency is correct, and they're ready for dipping, pouring, drizzling, or snacking!

Which of your products is best for melting?

Our soft caramels are ideal for melting, as they're our softest caramel ever!

How many carbohydrates are in the sugar free candy?

Each piece of Werther’s Original Sugar Free has 3 carbs. The serving size of Werther's Original Sugar Free is 5 pieces of 16g and the carb amount per serving is 15g.

Since Werther’s Original Sugar Free caramels are sugar-free are they also calorie free?

Werther's Original Sugar Free Hard Caramels are 40 calories per serving, and Werther's Original Sugar Free Chewy Caramels are 130 calories.

What is the artificial sweetener used in the sugar free candy?

“The primary sugar substitute used is Isomalt and the artificial sweetener used is Acesulfame – K (ace-k). The asesulfame K does not contain aspertame. There is no aspartame in Werther’s Original Sugar Free. In addition, our product includes sucralose.”

Why do your sugar free candies have a laxative warning on the package?

These candies contain Isomalt, a common ingredient found in most sugar free candies, and you will find this same laxative warning printed on most sugar free candy products. There is not a defined amount of candy that can be consumed before you will feel any ill effects & some consumers do not have any side effects. The laxative effect is determined by how your individual body reacts to this kind of ingredient.

Can I purchase your products in bulk or large quantities directly from Storck?

Unfortunately, we do not sell our products direct from our company. Our products are sold only to retailers and wholesalers. All retail products are available throughout the U.S. at major mass, food, and drug stores, as well as online.
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